A blog on how to properly negotiate and interact with the tow truck driver.

One of the most stressful events for any driver may be getting towed. You're stranded and there is a lot that you have to do, from dealing with insurance companies to arranging for a ride home. Don't worry, we have your back! In this blog post, we will teach you how to properly negotiate and interact with the tow truck driver so that you can get through this experience as quickly and painlessly as possible.

We will discuss:

• The process of getting towed
• The initial negotiation
• Red flags to watch out for
• Advice for paying for the tow truck
• Tips to ensure your car is put back on the road safely

The Process of Getting Towed

When your car is towed, the tow truck driver will usually use a tow truck arm to lift your car and place it on the tow truck. There are two types of tow trucks: flatbed and wheel-lift. A flatbed tow truck has a bed that slopes down from the cab so that the car can be placed on top. A wheel-lift tow truck uses metal forks to clamp onto one or more of the wheels of the car and lift it up. The type of tow truck used depends on what is available at the scene and how badly damaged the car is.

Once the car is secured on the tow truck, it will then be transported to a nearby garage or impound lot, or in most cases to a repair shop or your home.

The Initial Negotiation

When the tow truck arrives, the driver will usually ask you how much you're willing to pay to have your car towed. This is where the negotiation begins.
The tow truck driver is not going to give you a free tow; that's for sure. But, he also doesn't want to charge you too much. So, what is a fair price?

Well, it depends on where you are located and what type of tow truck is being used, and where you want your car towed. In general, expect to pay anywhere from $50 to $200 for a tow.

If your car has been in an accident and needs to be towed to a repair shop, the cost could be higher - up to $500 or more.

With Big B's towing in San Antonio, Texas you never have to worry about being overcharged or taken advantage of. Tows start at $79 and you'll always know upfront what costs are.

We know you didn't ask to have car trouble today, get in an accident, or break down on the side of the road, which is why Big B's Towing is number #1 in San Antonio for customer service. We understand your situation and always strive to provide the best towing experience at the best prices.

Red Flags to Watch Out For

• Tow truck drivers who ask for cash only
• Tow trucks that stack costs or charge additional fees
• Tow companies with no insurance
• Tow companies who immediately diagnose your vehicle and want to tow it to their friend's garage
• Tow truck driver is rude, unprofessional, and aggressive. If you feel threatened call 911 immediately to report an assault. Stay safe by staying calm!

​You never have to worry about ANY of these things with Big B's Towing. Our Roadside Assistance tow truck drivers are highly trained professionals and our customers are our top priority. You come first!

Advice for Paying for the Tow Truck

• Compare prices among tow truck companies before selecting one. Keep in mind a company's availability to serve you in a timely manner, especially when you're in an emergency situation.
  
• Ask if there are any additional fees (such as storage) that will be added on after the tow is completed.

If you find yourself in need of a tow truck, please don't hesitate to call Big B's Towing! We provide quality Roadside Assistance services at an affordable price. You can trust us to take care of you and your vehicle!

Tips to Ensure Your Car is Put Back on the Road Safely

• Inspect the tow truck driver's credentials.
  
• Get recommendations for a reputable car shop
  
• If you've had a tire changed, swapped, or a spare put on, make sure the lug nuts are tightened before you drive off.
  
• If possible, take pictures of the damage to your car before it's towed.
  
• Keep a list of emergency contacts handy, including tow truck companies and mechanics.
  

In conclusion, by following the tips provided, you can ensure a safe and smooth tow experience for both you and your car!

If you're ever stuck on the side of the road, don't hesitate t call Big B's Towing! We provide quality Roadside Assistance services at an affordable price. You can trust us to take care of you and your vehicle!

When it comes to tow trucks, knowledge is power. Knowing what to expect during the towing process will help minimize stress and make sure your car is put back on the road safely.

Safe Driving!

Every driver knows the feeling of being stranded on the side of a busy highway or road. You are wondering what you should do next when your car breaks down in the middle of nowhere. Emergency roadside assistance is often needed, but how can you find one? Big B's Towing and Emergency Roadside Assistance is here to help! We have compiled a list of helpful tips for finding reputable emergency roadside assistance services when they are most needed.

In this blog post we will be discussing:

• What is Emergency Roadside Assistance?
• An example of Emergency Roadside Assistance
• How to find reputable roadside assistance
• Tips for finding reputable roadside assistance

 
What is Emergency Roadside Assistance?

Emergency roadside assistance is when a tow truck comes to your location, no matter where you are. This can be extremely helpful for drivers who break down in the middle of nowhere or have car trouble at night time on an empty road. Emergency roadside assistance will come out and help get your vehicle back into working order so that it may safely take you home.

It can be difficult to find emergency roadside assistance you can trust. After all, there’s no set of universal services for everyone who supposedly offers them. But when you choose Big B's Towing in San Antonio, Texas, you never have to worry about a thing because we try to help you with whatever you need.

An example of Emergency Roadside Assistance

Emergency roadside service includes Towing, Jump Start, Pop a Lock, Fuel Delivery, Tire Change, Winch outs and much more.

Whether you’ve found yourself without a spare, or just can’t seem to swap out your flat tire, don’t panic! We have everything you need to take off the flat and swap it for your spare. And if worst comes to worst, we can always simply tow your vehicle back and take care of it in the garage. Most people get frustrated and make a bad situation worse, but that's not necessary. Stay calm and call Big B's Towing.

How to Find Reputable Roadside Assistance

In an emergency situation where you have run out of gas or locked yourself out of your car, or perhaps have had a tire blow out,  Big B's Towing service is there for all emergency roadside situations.  We are available 24 hours a day, 365 days a year to help you out when you need it the most. You can call us at any time and we will send someone right over to help.

But what if you don't have Big B's Towing in your area? How do you find reputable roadside assistance?

• Search for a reputable towing company with good reviews online. Reviews will tell you a lot about a company and how they treat their customers.
  
• Call your insurance company. Many companies offer roadside assistance as part of their policy.
  
• Ask family and friends for recommendations. Chances are, someone you know has had to use roadside assistance in the past and can recommend a good company.
  

Tips for Finding Reputable Roadside Assistance

In an emergency roadside situation, the last thing you want to do is a bunch of research on the best tow truck company near you. Most often drivers in that situation will just pull out their phone and look up "tow truck" or "wrecker service" and see who pops up first in the search engines.

But here are a few tips on finding a good roadside assistance company near you:

• Look for a company that is affiliated with AAA or another roadside assistance program. This usually means that the company has met certain standards and is reputable.
  
• Check online reviews of the companies in your area. Read what others have said about their experiences with different providers.
  
• Call a couple of the companies and see how they talk to you over the phone and if they are willing to help you. Some towing companies act like they are too busy to serve you and like they are doing you a huge favor. Hang up the phone and call someone else. You deserve better.
  
• Ask your friends and family who they have used for roadside assistance in the past. Word of mouth is always a great way to find a good towing company.
  

Once you have found a reputable roadside assistance company, make sure you keep their number handy just in case you need it one day. If you've had a great experience, please leave a review for them. And if you have not had a great experience, please leave a review to warn other potential customers of the bad service.

Conclusion

Emergency Roadside Assistance is essential to have on hand in case you ever find yourself stuck somewhere. Make sure that your roadside assistance provider will be there when you need them most, and not just because it's convenient for their schedule. Make sure they are insured and reputable and they have good reviews, indicating positive experiences for their customers.
Hopefully, you won't need roadside assistance very often, but just in case keep Big B's Towing in your contacts: 210-236-5959.

Safe Driving!

​Towing is a necessity for many drivers. If your car breaks down on the side of the road, then you need to have someone come and pick up your vehicle so that it doesn't get damaged from sitting out in the elements. That's why it's good to know which towing company is best before you actually need them! In this blog post, we'll discuss how to tell if a tow truck service is trustworthy and reputable.

Reviews are important

The first thing you should do is look at the company's reviews online. Remember that Yelp, Google Reviews and Facebook are all great places to find honest feedback on a company you're considering hiring. If they have an A+ rating from any of these sites then it means their work is top notch! You can also ask friends or neighbors for recommendations as well if you don't want to search online. This works best in your own town because people will be more familiar with local businesses than ones outside of their city limits.

Planning Ahead

Next, let's talk about how important it is to choose a trustworthy tow truck service before needing one so that there won't be problems during the process of getting your car towed away safely and quickly when you're in an emergency. If you can, choosing a good towing company before something goes wrong would be the best thing you could do since you could easily have their contact information on hand. Calling local towing companies, getting their hours of operation and their towing rates beforehand are good ideas since you could have a short list of 2 or 3 local companies you might want to call in the event of an emergency.

Choosing a Good Towing Company

When it comes to choosing a good company to tow your car away from an accident or collision site, we'll cover some of the things you should keep in mind. Here are a list of questions you can ask them so that you know they're trustworthy before hiring them.

Tow Truck Questions: How much is their base fee? What do I need to pay each time I get my car towed? Can I reserve ahead of time with any particular company? Is there paperwork required when reserving ahead of time? Do they offer any discounts for military personnel?

Questions to ask the tow truck driver: What's your company name and phone number? Can you show me any identification or badges that say who you are, what company you work for, etc.? Any other questions I should know before we have my car towed away?

It can be a pain trying to find someone trustworthy in such an emergency. This is why it helps if people do their research ahead of time so they'll feel more confident with the person they call when a wreck occurs. These tips will help guide anyone through this process without worry!

Accidents Happen

When accidents occur, you might find yourself a little frazzled and shaken up. You are worried about a hundred other things before ever even think about a towing company or wrecker service. It is understandable that you might not be thinking clearly, so it helps to have a plan.

At the scene of an accident, there should be signage for emergency services and tow trucks. This will help people know where they need to go when they call them or find them on their phone's GPS system. There should also be someone at the scene who can direct traffic flow and get things back in order before any more damage occurs, usually a police officer. Call 911 first! Once this person has been called, ask where your nearest reputable wrecker service is located and give them a call! They'll come quickly if needed too.

If you find yourself in this situation, you can trust Big B's Towing of San Antonio to be right there when you need us. We're the best tow truck company in town!

Big B's - The Best in San Antonio
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This is why we offer towing services 24 hours a day, seven days a week. We have reliable trucks and qualified drivers that can get you on your way quickly. You'll be able to contact us by phone or through our website for all of your towing needs, no matter what time it is or how long it will take. Our experienced staff can handle just about any situation imaginable with ease so don't hesitate when disaster strikes: call Big B's Towing today!

We are insured under public liability coverage as well as maintain property damage insurance and we work diligently so that every one of our customers has the best experience they can possibly have.

Big B's Towing is committed to customer satisfaction and we guarantee that from the time you call us to when your car, truck, or motorcycle is back on its wheels, everything will be perfect. 

Write our number down and call us when you need us!